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hyvortalk

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Ask your questions or tell us how to make Hyvor Talk more useful to you.

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We are working on version 3 of Hyvor Talk.<ul><li>It completely removes the iframe, which, we reckon, will the increase performance of the comments section, and will also fix numerous issues we have because of the iframe (such as content jumping).</li><li>The new comments embed is based on Web Components and Shadow DOM.</li><li>We are making Hyvor Talk more customizable - not only texts, but also components.</li><li>We are improving the accessibility of the comments section.</li></ul>Our plan is to release it within the next 2 weeks (update: taking longer than expected as we decided to re-design the backend too, ETA early november).

Hyvor Talk Version 3

Show suggestions for commenters on that website when the user starts typing @ in the comments box.

Show suggestions when mentioning

Is there a way you can make it so we can see who these people are? <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451783707.jpeg"/>

See who is online

Currently, the Hyvor Talk embed renders inside an iframe. The main reason I used an iframe for the embed was to share Hyvor login between websites. For example, when you are logged into Hyvor, you can comment on any website that uses Hyvor Talk without having to log in separately.However, recently all major browsers started to block third-party cookies. So, sharing the login is not possible. Therefore, there's no use in having the iframe.And, the iframe introduces a bunch of problems.<ul><li>We have to resize the iframe on every DOM change, which means more CPU is used. Even so, the height is not perfect.</li><li>The popular jumping problem. Many users have reported the jumping problem when loading real-time comments. We haven't been able to fix this even though we tried several possible solutions. This is because we cannot control the scroll of the parent window based on iframe changes. We have to go through the postMessage API and it is async, so it takes time. Therefore, the jumping issue is still there.</li><li>The iframe becomes VERY slow when there are thousands of comments loaded.</li><li>Iframes are slow by nature. Rendering comments directly on the website will be a huge</li></ul>Here are some problems we will have to solve<ul><li>Possible class name clashes. We'll probably prefix all classes with something like 'ht-'</li></ul>More possible features:<ul><li>We can make all language strings customizable!</li><li>No more need of loading fonts separately from CDNs. Fonts can be inherited from your website.</li><li>Adding custom CSS is easy. You just have to add it to your website.</li></ul>This will be a BREAKING change. So, my idea is to develop the new version completely separately and then allow users to switch to the new version only if they want.Happy to know your feedback!

An idea to get rid of the iframe

If an image is larger than the plan limits, we will try to make it smaller using <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://github.com/GoogleChromeLabs/squoosh">squoosh</a>. This will not increase the size of Hyvor Talk because that library won’t load until the user uploads an image larger than the max upload size.

Allow larger image uploads by scaling down images

DM Commenters

I've had a few users ask me how to view their own comments. It used to be they could click their avatar, and quickly view all their own comments. Now there's no intuitive way for them to do that. I've had to provide the URL to the console to those who inquired on how to get to the console, select their account, and click my comments. <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://talk.hyvor.com/console/account/comments">https://talk.hyvor.com/console/account/comments</a>

Easier, intuitive way for users to view their own comments

Some users are complaining of various minor issues. Things like:<ul><li>Problems logging in, for example they can login on their laptop but not their phone</li><li>Being told their email is invalid when they try to login</li><li>Comments not publishing, but when they refresh the comments do show</li><li>Comments appearing twice when you publish but ok when you refresh</li></ul>I think you need to work on the stability of the embed and test it on more platforms.I would sign up for<a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://www.browserstack.com/">https://www.browserstack.com/</a>or <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://www.lambdatest.com/online-browser-testing">https://www.lambdatest.com/online-browser-testing</a>And get one of the test to test comments on different devices. In particular test it on older ipads/iphones and android phones.

Improve stability of embed

Zooming the comments box on some Android devices (Chrome)

The emoji sheet used currently is 7MB large, and those emojis are not high quality. So, change it to use OS emojis instead. Saves data, looks pretty ;)

Remove Emoji Sheet and use OS Emojis

On our site we sometimes get very long comments. A few users complain that with hyvor when they are writing a comment, take a break to do something else, when they come back to the comment the text has disappeared. Is there any way to save text before it’s published? Can it not be stored in the local browser session?

Support draft comments

On mobile the chat bubble blocks the close button. Either change the location of the close button, or move the chat bubble or disable it on console.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451781846.jpeg"/>

Remove chat bubble from console

Make everything you do in the Console available as a usable API.

Console API

Like you can do on Twitter or Reddit.

let users bookmark comments

If a user flags a comment can we have options they can tick eg spam, offensive etcOr even a text field where they can enter a reason.

give reason for flagging

A user says they use this plugin and the comments do not show.To be honest I never heard of this plugin so not sure how many people it affects but the process to get whitelisted seems easy enough:<a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://privacybadger.org/#-I-am-an-online-advertising-tracking-company.--How-do-I-stop-Privacy-Badger-from-blocking-me">https://privacybadger.org/#-I-am-an-online-advertising-tracking-company.--How-do-I-stop-Privacy-Badger-from-blocking-me</a>If it is an easy fix it might be worth doing.

EFF Privacy Badger filter

It would be good to be able to edit user comments in the embed. Also would be nice to have quick access to other controls like:Close comments Turn on premoderationBanning (even if is was a link to the ban section in the console)

Add more controls to embed

A better API to access public data.Compared to the current API (Beta),<ul><li>has better error handling</li><li>supports unlimited traffic</li><li>supports advanced filtering</li></ul>

Data API

I have moved across from Ghost Blog and one thing I missed about it is how users can create their own account, comment on blogs, and opt in to receive email newsletters if they want to. Hyvor Talk has two of those three features.Since Hyvor Talk has a well-known privacy policy to not share Hyvor Account emails to third-parties, so I thought what if we can ask Hyvor Users' permission to subscribe email newsletters of the website?We do not have to force a user to sign-up email newsletters or create a whole, new feature inside Hyvor Talk for email, but at least we can have integration to MailerLite and MailChimp (etc.) to give a choice to our signed-in Hyvor users if they want to opt-in and help every content creator, blogger, developers out there empower their own community. Especially now that you have Membership feature on your v3, we can also invite members to subscribe to email newsletters to get their favorite content creator's updates, news, review, blog, and more.Here is a link to Ghost's new commenting feature: <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="https://ghost.org/changelog/native-comments/">https://ghost.org/changelog/native-comments/</a>. The reason why I mentioned this is because they identified two big things on why they considered commenting in the first place: empower community and ability to overcome automated spam with member authentication.If this feature is pushed out, it will be plus points to your product since I am almost paying the same amount of my Hyvor Talk plan with Ghost's blog pricing... Additionally, your product still adheres to the "privacy-focused, fully-featured commenting system" with your amazing member authentication and can go beyond full-featured commenting system. Let me know what you think of this feature, thank you for your consideration and looking forward to hearing from you soon. P.S. Forgot to change from "Feedback" to "Feature Request" tag.

Asking users' permission to sign-up for email newsletters

Hello, I tried using hyvor with next.js and Im having problem on making it work, it does load on the first page but when I go to another page it wont load anymore and I have to reload the page for it to show up.

Next.js Integration

It seems I need to login everytime I visit our site. Can we not keep users signed in?

keep user signed in

Sometimes when I post a comment it shows twice. If I refresh the second comment disappears. This confuses users and they start trying to delete the duplicate comments. <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451798259.jpeg"/>

comments showing twice or more

Syncing comments with wordpress would be great but as you also support other CMS some kind of automatic third party backup would be a good feature.Basically we just need a backup of our data under our control should anything happen to your system.Something like a backup to amazon s3 or similar.It would need to run automatically, either once a day or once a week.

Third party backup option

Would it be possible to have flags link the name of those originating the complaint over a comment? This could be a pop up with a list such as can be accessed for upvoters

identify sources flagging

Fix accessibility issues in the Embed

Zapier Integration

Our mods mainly moderate on their phones but the console experience on mobile is not great. For example this is the comments page on mobile, as you can see the whole screen is taken up by the menus, you can not even see the comments.It would be better if the UI was better on mobile, eg can you not put the options under a dropbox hamburger menu?<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451783356.jpeg"/>

Improve console UI on mobile

Currently there is no way to search users on the Commenters page

Add search to Commenters page

Make it easy to upload images by allowing pasting images into the comment box

Paste images to embed

It would be useful if we had a feature in the console that would let you close comments on a post at a specific time. For example every week i have an open thread<a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://sluggerotoole.com/2022/07/17/open-sunday-discuss-what-you-like-23/">https://sluggerotoole.com/2022/07/17/open-sunday-discuss-what-you-like-23/</a>I can go a bit insane, yesterday had 760 comments. It would be good if i had an option to close it at a certain time eg 8pmThis would need to be on a per post basis, not global. It would just save me manually having to turn off comments.

Add option to set a time to close comments

Fallback SSO images to Gravatar

Make moderation rules match links without https://

We have over 1.5 million comments going back 20 years. I was thinking it would be good to make let users be able to search our comment history.It would be a full site comment search, google for Hyvor ;-)You could search for key phrases and it would bring up any comments and the post.We have comment search in the console, just need to do a public version for users.

User level full site search

The .webp format is increasingly being used for images on the net. Will there be future provision for this file format with respect to image uploads?

Hyvor Image Upload Formats

We are moving Hyvor Auth from <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://auth.hyvor.com">https://auth.hyvor.com</a> to <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://hyvor.com">https://hyvor.com</a>.<ul><li>Easier signup/login process</li><li>Better and faster UI</li><li>Removing the requirement of having to enter the name when signing up (only the username will be required)</li><li>Fixed contrast issues</li></ul>

New Hyvor Auth

Something similar to disqus where the users could see a glimpse of the most read comments, the most voted, etc. This could be added with a simple script inserted into any page so we website magazines could use it to feature our community in some of our pages.

A centralized hub for the community

Would it be an idea to have an option to collapse replies? So you need to click the replies link to expand them out. The New York Times does this. <a class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://www.nytimes.com/2022/03/31/opinion/apple-coda-oscar.html" rel="noopener noreferrer nofollow" target="_blank">https://www.nytimes.com/2022/03/31/opinion/apple-coda-oscar.html</a> we can often have 600 comments on a post and this might make it easier to read lots of comments.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451782774.jpeg"/>

ability to collapse threads

The flag option is too hidden. Could it not be a little flag icon next to share?

make flag comment more obvious

The search feature is cool but it is really hidden. It needs to be more obvious. Also on mobile every time I click it it jumps to the top of comments.<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451782461.jpeg"/>

Make search more obvious

Hello, I'm wondering if there is a way to require commenters to sign into my website in order to comment without implementing the single sign-on feature. I'm using Ghost for my site. This is my first website so please forgive me if the answer is painfully obvious. Thanks!

Member login required without SSO?

it would be cool for example, if i could set the main stream comments to show the latest up top, but in the reply comments it shows the oldest up top with the most recent bottommost. the current sort order applies to all.

different sort order preferences for nested vs main comments

Are there any reccomendations or instructions for loading the Hyvor Talk javascript using Google Tag Manager?For example, instead of embedding the javascript part of the code (as shown here: <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://talk.hyvor.com/docs/code">https://talk.hyvor.com/docs/code</a>), load the javascript with Google Tag Manager.

Loading the Hyvor Talk JavaScript Code using Google Tag Manager

HiAre there any analytics for emoji reactions? I can see some data for comments but would be interested to see data on reactions to get an idea of sentiment for articles etc?Thanks

Analytics for reactions?

If a user is not login to they cannot see the comment box at all.

Comment box not showing for logged out users

I'm getting this error when logging into hyvor in inkognito mode: <img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451837822.png"/>

Login in inkognito with openID. Gives Error code 0

Ratings Rich snippet guide for Google

Sometimes I think it would be nice to add a discussion forum to our site but I don’t want users to have to re register. An interesting add on product could be hyvor forum. The forum would be managed in the console. <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://flarum.org/">https://flarum.org/</a> is a good one to copy. When you think about it a forum is very similar to comments, just pages are posts.

forum addon product

I can't find any info in the docs about the shortcuts, and the only key that does anything is 'n' which takes me to the new comment box. Would love keys for marking unread, next unread, etc.

What are the keyboard shortcuts for commenters?

The text box to add a new comment is always at the top of the comment section. Is it possible to move it or duplicate it at the bottom as well? This would make it easier to add a new thought after you have read everyone's comments.

Move new comment box?

At the moment you need to click show more to see long comments.It would be good if there was an option in console to turn this off and just show the full comment.Also there is a bug where you can not expand comments if they have a link in them.

Add option to show full comment

A way to change page identifiers from the Console

Hi there, would be delighted to see the following: SSO User Profiles can add bio, location, and social profiles.

SSO User Profile: Add bio, location, and social profiles.

Signup button not showing when guest commenting is turned off

Custom Avatars

At our site, some users reply to other user's comments with something excellent. It would be great, and a benefit to us, if we could feature any comment, whether it's an initial comment, or a reply to another comment.

Feature reply comments, not just initial comments

When I click a user in console i see their stats but I can’t seem to click on anything? Eg you would imagine if you clicked on their comments it would show you their previous comments. I should be able to click on deleted and see their deleted comments etc<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451783083.png"/>

Make stats section clickable

Uploading a profile photo from an iPhone seems unreliable. Could it be linked to supporting the heic photo format? I think you planned to use squoosh for image compression? Maybe it can handle the heic format?

support iphone profile photos

Save drafts in local storage.This may not work in browsers that block third-party cookies. So, maybe we will need a way to sync with parent window localstorage.

Draft saving in LocalStorage

Add top widget (reactions/ratings) configuration to the page level.I'm thinking we can add a feature to do this, but would it be better if we allow custom CSS via config? So, each page can have more control over its appearance, and, of course, the top widget can be hidden that way.

Page-level reactions/ratings config

I suggest updating commenting box design to be as good as this feature software. First impression will either sell your software or not. Latest updates 7 months ago on <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer text-indigo-500 dark:text-indigo-300 cursor-pointer text-indigo-500 dark:text-indigo-300 cursor-pointer text-indigo-500 dark:text-indigo-300 cursor-pointer" href="https://github.com/hyvor/hyvor-talk-comments">https://github.com/hyvor/hyvor-talk-comments</a> will not boost confidence for potential new clients.

Increasing sales

If I have been testing and changing the reactions, can I remove a reaction count? What was once a 5 rating (in the reactions) is now a meh 2 rating. Help.

Can I remove a reaction count?

On my site hosted on Ghost Pro, and using SSO with Hyvor, Ghost usernames are allowed to contain some special characters, notably apostrophes. When a user has an ' in their name, the comments may not render, or their username is rendered with the html encoding for the ' mixed in. Usernames should be allowed to contain the ', and SSO should deal with site usernames that don't conform to the Hyvor limitations.

Special Characters in Usernames with SSO setup

When getting new password this is not shown And it comes up as Not recognised

Need to see Password

Is there a way to set how long a user would have the ability to edit a post? Also, could there be a way to indicate when a post is edited, especially when a reply has been made to it?

Edit timer

Our service has a structure of "Category &gt; Group &gt; Contents", and each "Contents" has threaded comments. We want to display "merged comments" when visiting the "Group" or "Category" pages. Is there an existing feature that can do this, or are there any plans to implement it?

Is there any feature for grouping pages?

Hey hey! I'm a Disqus refugee and would love to give Hyvor a try, but I'm pretty dumb with javascript and am not sure where to post the code in Tumblr's custom HTML templates. Any advice would be very appreciated.

How to install on Tumblr?

This seems like a viable product, I've read great reviews. Thanks so much!

Checking it out

Does Hyvor Talk integrates with other WordPress plugins, such as members and communities plugins like buddypress or buddyboss?

Integrations?

When I go to a Hyvor-powered comment section, it always defaults to sorting by "best" comments. I change it each time to "latest". If it's remembering my ID, it would be nice if it remembered my preference too.

suggestion: remember sorting preference

<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451857850.png"/>The comment responded to duplicates the answer on the moderator page. T

comments on moderation page duplicating

Hi, Is it possible to remove ability to format from the commenting?

Remove ability to format

DOCS?PDFS? Audio?etc?

Attachments

HiIs it possible to have only the emoji reactions enabled and not comments?Kind regardsSimon

Reactions without comments?

SSO User Mentioning

It would be a nice touch to have an option to hide the default black shield for owners/moderators when a custom badge is applied. This would clean up the length of the line and allow personalization without the redundancy of both the icon and badge. Thanks in advance for looking into this, and keep up the great work on Hyvor Talk!<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451841414.png"/>

Custom Moderator Badge

Seems Google Play store requires this

Allow guest flagging (optional feature)

Show user comments history in the console

I applied a dark theme to the comment. However, the login button and text are white (follow the image). Please help me change both colors. Tks<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451824398.png"/>

Customize login button

On our site users get into stupid arguments that go back and forth. We can give them a timeout but I thought it would be a nice feature to be able to ban a user from commenting anymore in a specific post.It would be a useful way to help reduce Moderation

ban users from adding more comments to a specific post

We manually created badges and applied them to users on timeout but the issue was we would forget to remove the badges after the time out. It would be good if you could automatically apply badges to show when a user it on timeout or banned and more importantly remove the badges when the timeout has expired.

automatically apply badges to banned or users on timeout

I have one website configured, but I can see no way of adding a second. Please help

How can I create a seconds website?

I have installed Hyvor Talk as plug in but console is opening asking for change. But is stuck up not changing

Stuck up at change

Profile picutre uploading not working on Android

Overview data not calculated for some websites

SSO loginURL: true redirects the user to a /true URL instead of calling the SSO event.

A user meantioned that <a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="http://email.mg.hyvor.com/">http://email.mg.hyvor.com/</a> was not secure, eg httpsI know its not a huge deal but it might be nice to have all links secure by default.

Make all links secure

I know this has been talked about before, i am just adding it so users can vote on it.Basically the Wordpress plugin would let you sync comments back to Wordpress for backup purposes.Something like what disqus has<a target="_blank" rel="noopener noreferrer nofollow" class="text-blue-400 dark:text-blue-300 cursor-pointer" href="https://help.disqus.com/en/articles/1717135-syncing-with-wordpress">https://help.disqus.com/en/articles/1717135-syncing-with-wordpress</a>

Sync comments with wordpress

Time in the comment title is wrong

We have a couple of obnoxious trolls who visit our site regularly. To keep them away, I turned off ‘guest commenting”.The problem with this is it keeps other potential new posters from posting without going into pending. I work a full time job and can’t see who falls into pending until sometimes hours later…and they don’t return.If I ban the trolls they just create a new account. If I have all guest comments and first time posters go into pending, again, it keeps the trolls away, but it turns off our new genuine people.Also, when the trolls have signed in as guests, we don’t have the ability to block them. The option isn’t there.I know this is all garbled but do you know what I’m saying?

Moderating guest commenters [Question]

In the console it displays ... as the character code, not a huge issue just a bit ugly<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1673451782155.png"/>